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Augmented Department and Consumption Management in Hospitality
IntroductionWhen analyzing business processes in the hospitality industry, one striking observation emerges: we do not truly manage consumption. Or rather, while we do manage it to some extent, we could be doing so much more effectively. To better grasp the...
Augmented Department and Housekeeping Staff
IntroductionMuch has been said about digital transformation, but we lack practical experience in understanding what another transformational initiative will bring us. We have learned to purchase business applications from the market and integrate them with other...
Beyond Translation: The New Era of Language-Specific Hospitality Experiences
From Words to Experiences: Why Translation Isn’t EnoughThe hospitality industry has long operated under the assumption that translating marketing materials and product descriptions is sufficient to attract diverse international guests. However, as we explore deeper...
The Future of Hospitality: Language-Specific Product Design in Tourism
Why One-Size-Fits-All Doesn’t Work in HospitalityIn the global tourism industry, it has long been assumed that translating hotel and resort offerings into multiple languages is enough to attract diverse guests. However, recent research suggests otherwise—hospitality...